Look after the website behind your next brief, with clearer ownership of enquiries, portfolio publishing, campaign pages and contractor access.
Incoming briefs, portfolio publishing, campaign pages and the tools supporting your agency.
Follow the incoming briefFrom the public form to the responsible person
Account for the public workPortfolio assets, campaign pages and connected tools
Give access a current ownerStaff, freelancers and website providers aligned
Understand the security and payment signals your customers see, together with the controls behind your website.
The journeys your website supports
Choose a public website journey below. We agree the domains, components, access and checks included before work starts, including where a form service, CRM or another supplier takes over.
Your enquiry journey may pass through a form plugin, notifications, a shared mailbox and a connected CRM. A defined review can trace the agreed website-side route and identify who owns its fields, recipients, stored copies and failure handling.
If the site accepts attachments, we can discuss the upload feature as an explicit part of the scope, including permitted file handling, limits, storage and retrieval access. A general enquiry does not need client proposals, budgets, credentials or unpublished creative material. Any later synthetic submission is agreed with its recipients first.
An agency website connects your reputation to a prospective client's next step. A polished portfolio can hide an old form recipient, an abandoned campaign page or a supplier account that nobody on the current team owns.
A producer leaves, a CRM changes or a notification is copied to a former contractor. Your public form may still appear to work while its destinations and stored copies need attention.
A portfolio download, preview link or demonstration page can outlive the project that created it. Staff need to know which materials are approved for public access and who can remove or update them.
A landing page may retain a booking embed, tracking tag or integration from a previous campaign. The component owner and the website change plan should remain clear when the campaign team moves on.
A rebrand or busy delivery period can bring several people into the agency's own CMS and hosting. Shared accounts and unclear recovery contacts make the next handover harder to manage.
Your own website can receive less attention than a client launch. Agree practical responsibilities for publishing, maintenance and recovery so it has a clear owner between projects.
Discuss named CMS and hosting accounts, appropriate publishing roles, recovery contacts and multi-factor authentication where supported. Permission changes and removals are agreed with the authorized owner before implementation.
Identify staging options, usable website backups and the person who approves production work. Account for active campaigns, rebrands, custom components and dependencies maintained by another supplier.
Verify the agreed enquiry, booking, portfolio and download journeys after included changes. Record supplier-side issues and follow-up actions rather than assuming that a working homepage proves every connection works.
This page concerns the website your agency uses to win work and explain its services. Support for a portfolio of client-owned websites is a separate conversation through Agency Partnerships.
A scope that fits your operations
An agency may have access to many systems without owning them. The proposal names the assets and technical work that can be authorized for this engagement.
Agreed agency-owned domains, CMS components, publishing access, enquiry routes and website-side integrations.
Needs a separate agreementClient-owned websites, private workspaces, production repositories or additional applications that are not explicitly named and authorized.
The defined publishing setup, public links and any upload feature specifically included in the website review.
Needs a separate agreementCopyright clearance, client approval, legal advice or a review of every confidential proposal and project file held outside the website.
The checks, included configuration changes and handover described in your proposal.
Needs a separate agreementA rebuild, migration, restore exercise, provider-wide assessment or continuing monitoring and incident response unless separately agreed.
We define the website boundary before reviewing it, then connect observations to the staff or suppliers who can act. An initial enquiry does not authorize testing or changes.
List the domains, portfolio surfaces and enquiry routes to include. Identify the authorized website owner and distinguish agency assets from client sites, private project tools and provider platforms.
Examine the agreed website components, account ownership, public publishing and form connections. Explain findings using the evidence available within the authorized review.
Agree priorities, dependencies and release timing. Implement the hardening or repairs listed in the proposal with suitable backup, rollback and functional checks for those changes.
Recheck the agreed journeys. Document completed work, unresolved limitations and tasks for your agency, website developer, host or connected-tool provider.
The handover separates observations, recommended work and changes actually completed. It gives the agency's website owner a usable record to discuss with staff and existing providers.
Start with a defined review before a rebrand or supplier handover, or discuss recurring website care. Scope, access, deliverables, timing and commercial terms are confirmed before technical work.
For an agency that wants a clearer view of its own enquiry routes, publishing setup and website responsibilities before deciding on improvements.
For a team that wants defined maintenance tasks and an agreed way to raise website concerns alongside its regular client work.
Unexpected redirects, an unfamiliar publisher or a browser warning call for a recovery discussion. Share the public agency website and the symptoms without sending passwords or client files.
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The expertise behind Defendoria
Founder · PhD in Cyber Security
Research-informed thinking, practical explanations and a review that respects how your business operates. Start with a conversation about your website, the people involved and the decisions you need to make.
Meet DefendoriaA public URL and a short description are enough to enquire. These details help define useful work without collecting client proposals, unpublished creative work or access credentials through a general contact form.
Start with the agency's own public website and the concern you want to resolve. The first conversation identifies a suitable boundary and the people who need to take part.
This industry page focuses on your agency's own marketing website, public work and incoming enquiries. Agency Partnerships is the separate service conversation for supporting websites you manage for clients. Client-owned assets need their own named scope and authorization.
We can discuss the particular form and upload feature to include. The scope can define the website-side file handling, storage, access and related configuration checks. Do not send real briefs or client attachments in the initial enquiry. Any later synthetic submission is agreed with the receiving team first.
No. We can examine agreed website publishing permissions, public links and relevant technical boundaries. Your agency and the relevant rights holders remain responsible for publication approval, copyright and confidentiality decisions. Legal advice and a review of separate project repositories are not automatically included.
We can review the agreed website accounts, permissions and recovery ownership. Account removals or changes are approved by the authorized owner before implementation, with care for connected functions and current maintainers. A wider review of every business account is a separate scope.
The review can include the agreed website-side connection and who owns the provider relationship. Assessing the supplier's entire service, private CRM records or a separate advertising platform is not automatic. The relevant provider may need to investigate or implement changes in its own environment.
Not simply because you enquire. Testing, access and implementation follow an agreed scope and change plan. Where synthetic form testing is included, the recipients and test details are agreed in advance. Production changes account for the public journeys and release dependencies named in the proposal.
Share your public agency domains, the main concern, current website owners and any important rebrand or campaign dates. We discuss the work, dependencies and access needed, then confirm a tailored quote and timeline before implementation. A website review is not a security or compliance guarantee.
Start with your website
Tell us which public enquiry or publishing journey needs attention and who maintains the website today. We will discuss a practical scope with the staff and providers who can act on it.
